Passat (B7) :: 2014 - RCD 310 Only Works With Steering Wheel Controls


Mar 9, 2016

I got a 2014 Passat 1.8T Wolfsburg Edition, it came with the RCD 310. The only thing that works is the radio but only with the steering wheel controls. Is this a common issue for this radio? Is there a way to reset or should I start looking for a replacement?

RCD 310

-Radio only works with steering wheel controls

-None of the radio bottons work when pressed.

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So I just got my 2014, upgraded from a 2007, and one change that is bugging me is the steering wheel controls for the radio. In the old truck clicking the scan up/down buttons scanned to the next radio station, in the new truck it scans through the preset radio stations. I really don't like that. Can it be changed or am I stuck with it?

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Problem is, I can't change track with the radio or steering wheel controls. Also, unlike the phone which automatically is available for use after the auto-connection happens via the car's controls, I have to manually launch the player on my phone then push play on it. Once done, music plays from the BT Audio system and when that track is complete, moves on automatically to the next one. The control of pausing, playing, skipping tracks does not work via the car (steering and audio controller) and is ONLY possible from the phone which defeats the purpose of a hands-free driving experience.

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Things I've tried that haven't worked:

1. Turning the radio off and on
2. Restarting the truck
3. Pulling any fuses associated with the radio in the sub fuse box not sure of the technical name).

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I checked all the fuses and everything seems fine.

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At first, there was a delayed response when using the Info button. The next day, it stopped responding at all.

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