Prius (2010-12) :: 2013 - Media Player Keeps Crashing


Jul 24, 2013

My media player has crashed about 5 times, most of the time the scenarios are as follow:

-restarted during music playing through bluetooth

-restarted during navigation + music playing through bluetooth

-restarted during music playing through bluetooth

-restarted during navigation

And today, my media player failed at searching songs from USB drive, couldn't connect to my phone through bluetooth, then restarted after i re-pairing my phone and re-insert usb drive. Everything went normal after restarting.

Other than the media player, couple days ago, I slowly turned my car all the way right, trying to pull my car into my garage at about 3-5 mph with brake applied, i hear this loud high pitch noise, went back and forth couple times with the same motion, sound still appeared..

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I took it out, the disc looked perfect (I had just burned it). I cleaned the disk anyway, put it back in, and it played fine. The next day, I noticed the same problem with the same disc. I removed the disc, cleaned it, and this time it did not solve the problem.

This morning, I tried a different disc (16 tracks), and the same problem happened after playing track 16 for a few seconds. Crackling/popping, skipping, and then playback stopped. This was also a home-burned DVD disc. No errors are displayed on the screen.

I have noticed no issues towards the beginning of any discs. I have not tried my store-bought DVDs after noticing this issue, but will try those today to see if they have the same problem. If those discs also have the same issue, is it likely an issue related to the laser?

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