Golf/GTI VII :: Clunking Sound Coming From Rear While Braking?


Feb 4, 2015

I have been getting a clunking sound coming from the rear of the car while braking. it was louder and more frequent before a few things were done by the dealership in an attempt to fix it, however i still have the noise fairly often during normal driving. This is three months into the issue and i still don't have a solution from the dealer or VW. Things that have been done so far by dealership:

1. replaced left and right side rear caliper brackets

2. replaced rear brake pads

3. surfaced rear rotors

All of the above were recommended by vw, according to the dealership. there are notes on the last invoice that the noise was described as "pad slap." everyone involved is acting as if this is a great unsolvable mystery, which seems ridiculous on a new car. i first came to the dealer with the problem with 512 miles on the car.

Just got the car back this past thursday from the dealearship, 2 and 3 from the list above were completed, and they were "unable to replicate noise" during a test drive. after driving around over the weekend i've confirmed that the noise is still present (though less loud and less frequent), and was able to capture it on video--after the turn signal turns off: [URL] ....

i'm not the most knowledgable or mechanically inclined when it comes to cars, so i don't really know what to think of this. google searches turn up that many people have issues with clunking sounds from floating calipers, some say that it's normal, other that it's not. this is my first new car, first car with floating calipers, first VW, so i feel i'm coming at this pretty blind.

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