Phaeton :: Rear Seat Headrest On One Side Is Always Up And It Won't Go Down


May 22, 2016

My rear seat headrest on one side is always up, and I can hear a motor running in the rear seat back whenever the engine is running. Shut the engine off, and the head rest remains up. I couldn't push it down with any reasonable amount of force. Does it need a complete headrest motor, or can the existing one be repaired?

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I have a 2010 4 door GTI. I'd like to install my daughter's front facing Britax child seat either in the rear right or rear central position. However, in either case, I'm finding that most of the rear weight ends up on the headrest and I would like to simply remove the headrest from that seating position.

I read in the user manual that to remove the headrest,I pull it to it's highest position and then push the button on the right side of the plastic entrance of the head rest into the seat, and 'simply' pull the headrest vertical out of the seat.

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If I wiggle the passenger one, sometimes it will stay up. It looks like there are a couple of plastic bushings that aren't seated properly, but when I push them down, they just ride up again when I raise the headrest.

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Address 66: Seat, Rear Labels: None
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Component: Sitzmemory D1 H 1724
Coding: 0000001
Shop #: WSC 00000 000 00000
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