Tiguan :: Front Passenger Door Not Locking


Jan 9, 2014

Here is what happens, lock the car with the remote, walk up and pull door handle(outside), the door opens like it was not locked and no alarm sounds. The other three doors are secured as normal and do not open when the car is locked.

Who knows how long this has been the case, I just tried the door by chance the other day and it opened. I was quite surprised. Other note, the car was parked at the airport for two weeks outside at the airport from about dec 20 to after the new year, it has also been very cold her recently.

First thought was that it could be frozen, but we had one day where it was in the 30s and the car was in the sun so if that was the case I thought it would have freed up. No go.

I took the car to the dealer on Wednesday, they call me today, Thursday, and say the tech could not replicate the issue, but that there have been several Passat and Golf in that had frozen locks from water intrusion. They say a field engineer was through the other day and said VW has developed a plastic cover for inside the door to prevent that and will be or has issued a TSB for those models but not the Tiguan yet.

I call the regular guy when I return to work to explain what happened and express my disbelief. He suggested maybe some water got in during the car wash and froze it up again? Maybe... Now I have to call them back on Monday to see if there are any updates on a fix.

What it is? Water intrusion, bad latch, lock module? Anything else I can try aside from waiting around for them to get a clue? We only have on street parking so it would be nice if the car locked.

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