Tiguan :: Ding On The Panel Between Windshield And The Passenger Door


Apr 16, 2012

So my brand new previously gorgeous tiguan, which is only 20 days old, unfortunately had a ding on it on the panel between the windshield and the passenger door.

I drive about 60 miles daily to and from work (and didn't notice anything like that on the car this weekend), so im guessing a rock or something kicked up and nicked the car. Paint doesn't look to be scratched or anything.

Of course since my car is new, im pretty frustrated and annoyed. I know dings will happen but I guess I assumed the body was stable enough to deal with minor kickups.

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It has been very difficult to reproduce it at the dealership because there seems to be no way to control when the engine runs and to control the RPM. On top of that, it is affected by ambient temperature. If it is isn't cold enough, it doesn't happen. Is there any way to manually control starting and revving the engine? Is there any well-known issue that causes this or a known fix for the buzzing?

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Here is what happens, lock the car with the remote, walk up and pull door handle(outside), the door opens like it was not locked and no alarm sounds. The other three doors are secured as normal and do not open when the car is locked.

Who knows how long this has been the case, I just tried the door by chance the other day and it opened. I was quite surprised. Other note, the car was parked at the airport for two weeks outside at the airport from about dec 20 to after the new year, it has also been very cold her recently.

First thought was that it could be frozen, but we had one day where it was in the 30s and the car was in the sun so if that was the case I thought it would have freed up. No go.

I took the car to the dealer on Wednesday, they call me today, Thursday, and say the tech could not replicate the issue, but that there have been several Passat and Golf in that had frozen locks from water intrusion. They say a field engineer was through the other day and said VW has developed a plastic cover for inside the door to prevent that and will be or has issued a TSB for those models but not the Tiguan yet.

I call the regular guy when I return to work to explain what happened and express my disbelief. He suggested maybe some water got in during the car wash and froze it up again? Maybe... Now I have to call them back on Monday to see if there are any updates on a fix.

What it is? Water intrusion, bad latch, lock module? Anything else I can try aside from waiting around for them to get a clue? We only have on street parking so it would be nice if the car locked.

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I took it to a pop-a-ding place and they said to get to the ding they have to drill a hole in the door frame, and even then they might not be able to reach it. I don't want any unnecessary holes in my door frame, especially when it might not fix the problem. A body shop will probably want to repaint the whole rear panel and that will be expensive.

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The only issue I have (and I'm probably nitpicking). Is that I'll occasionally turn the car off (all accessories off, mind you), and when I open the Driver door, the car will 'ding' repeatedly. Again, no lights or accessories are on. I'm also not able to remote-lock the car after this happens.

The only fix I've found is to put the key back in the ignition and turn the car to accessory, then back to off...then the car doesn't 'ding' when I open the Driver door.

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These Next two, when they happen, seem to happen at the same time:

The 'Hey you left your Lights' on Chime does not always Ding

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So when she got home i checked the bulbs, they were fine so i figured i would pop the fuse box and what do you know the fuse for the right headlight was melted. the fuse below it (horn) was also melted but still worked. So i drove it to West Broad VW (where i bought it) told them what was wrong and sure enough they said the fuse box needed to be replaced. The worst part about it was the few technicians that were in the service area both new what was wrong when i pulled up... and said it has been a common problem for our tigs and jettas...

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