Ford A/C :: 1999 - New Blend Door Actuator Won't Working?


Nov 16, 2011

I have a 99 EB Expedition 5.4 with EATC climate control. I replaced the heater core that had been leaking severely. When I got the dash back on I adjusted the controls with the engine running while watching the blend door actuator under the dash. it moved but not as much as I thought it should. So I drilled an "inspection" hole behind the glove box and into the plenum cover. I watched the blend door open and close when the hot/cold buttons were adjusted, but the movement was intermittent.

I'd checked the blend door for cracks prior to installing the heater core and found none. I left things alone for a day while I drove as normal. When I had time to work on it again, the actuator quit working. I figured it was damaged from the coolant leaking into the cab so I decided to replace it. It was indeed full of coolant. I bought a Dorman actuator (part #604-216) and plugged it into the wiring harness to test it before installing it. I adjusted the controls with the ignition in the "run" position and nothing happened. I'm at a loss as to what could be the problem. I've searched for this problem, but the only threads I find are incomplete or deal with the "manual" controls. I checked all my fuses and they are all good.

My questions are:

Could I have bought the wrong actuator? Would the harness fit the "manual" actuator? The part number was identified as being for the main blend door for "automatic" controls. Is there a possibility the EATC head unit is bad? It still sends air to the panel, floor and defrost when adjusted.

How do I test the voltage at the connector? I just bought a multimeter but I'm not sure which wires in the harness deliver power to the actuator. I know there are a lot of people on this site who've gone through the heater core/blend door ordeal and have lived to tell about it. What I should do next.

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I have an Explorer with automatic A/C. The blend door actuator broke (a gear inside) so I replace it with a Dorman part (could not find the Ford ones anywhere). Part #604-202, looks identical and fits. But... doesn't work.

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I'm wondering if the truck might have some sort of pressure or torque if you wish on that window to make it just pop! My mirrors were folded in however I can't see that playing a role......

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Ford Super Duty (1999-2016) :: 2003 - Heater Blend Door Not Working?

My ex-has the electronic temp control. I've noticed there is very little difference from full hot to turned down less than 1/2 way.

(I'll convert to Fahrenheit here) Example - lowest temp setting is 60. If I am on heat, turning it from 60 to 66, gives me almost full hot. A slight difference is felt turning it to 68 and 70, but basically, 70 is full HOT. Continuing to turn it up to 88 makes zero difference.

I figured the blend door actuator might be toast, but it is in fact moving. I pulled the heater core cover off and here is what I noticed.

At 60, the blend door is fully open (correct, pulling cold air from outside) turning it to 66 the blend door almost fully closes. then the last little bit gets closed when going from 66-70. Anything hotter than 70 is of no use because mechanically it IS on full hot at 70. So basically I get full cold, or full hot, nothing in the middle. I pulled blend door actuator out, cleaned all the built-up crud around the shaft, took it apart and cleaned it, (no broken gears) no effect.

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Over the last few days I have read several threads about heaters not working and blend door replacement. My '02 4.6 F-150 has 250k+ miles and I've always done regular maintenance on it. With the cold front moving in I've noticed that the heater is not blowing hot air. I flushed the radiator and flushed the heater core several times to make sure the core was not clogged. I also replaced the upper radiator hose because of the "crunchy" sound when squeezed. I also replaced the thermostat. Still, the heater is not blowing hot. I assume like many others that the blend door needs to be replaced. My question is do I need to replace the door only or the door and the motor (actuator)? I guess I need to test the motor before buying a new one. I saw a video where you remove all the components on the transmission hump and can actually stick you finger in the motor opening to see if the shaft has come apart.

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1st, can a new actuator be found for less than $70.00+-?
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